IMPLEMENTATION OF INTEGRATED QUALITY MANAGEMENT IN IMPROVING SCHOOL PERFORMANCE ON MAN 10 JUNE

Abstract

Education is very important in improving the quality of Human Resources (HR), Quality education is the hope and desire for society. The implementation of Integrated Quality Management (MMT) when applied appropriately can help improve school performance. This study aims to find out the preparation of programs, program implementation, and factors that affect the implementation of integrated quality management. This study uses a descriptive method with a qualitative approach. Data collection techniques are carried out by interviews, observations and documentation. The subjects in this study are school principals, teachers and employees. The results of the study show that: (1) SMK Negeri 1 Banda Aceh in the preparation of the program is guided by the basic principles of integrated quality management, (2) the implementation of integrated quality management carried out by the principal by involving all school supporters, the benefits of implementing integrated quality management are the improvement of teacher performance so that it affects student achievement and increases school performance, (3) factors that affect,  First, supporting factors: the quality of human resources for teachers and principals is quite good, adequate infrastructure, a high level of public trust and interest, guardians and school committees, inhibiting factors: among others, human resources (HR) are not optimal and the work culture of teachers and employees is not in accordance with integrated quality management.